Moose Hotel And Suites, Banff - Reviews, Rooms Options & Prices 2025

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About the Resort

345 Banff Avenue, Banff, Canada, T1L1H8

The Moose Hotel & Suites, located in Banff, Canada, features a blend of mountain elegance with rich, natural materials. This resort includes historic elements, like The Corner House, one of Banff's original mining dwellings built in 1913. Guests can indulge in breathtaking views of the Canadian Rocky Mountains from two outdoor rooftop hot pools. The resort offers unique services such as a fully equipped spa, combining relaxation with stunning nature.

Location

Situated just a one-minute walk from downtown Banff, the Moose Hotel & Suites offers convenient access to local attractions and amenities. Guests can easily navigate the nearby scenic landmarks like Lake Louise and Moraine Lake. The resort provides complimentary parking and local bus passes to enhance transportation options for guests during their stay.

Rooms

The Moose Hotel & Suites provides 174 air-conditioned guest rooms, including a mix of One and Two Bedroom Suites and distinctive hotel rooms. Each room is furnished with Mountain Luxury Beds, and many suites feature kitchenettes and gas fireplaces. The Corner House offers a cozy heritage stay, including a clawfoot soaker tub in the bathroom, making it an alluring option for guests.

Eat & Drink

Dining at the Moose is centered around the Pacini Italian Restaurant, which serves gourmet Italian cuisine with a warm and friendly ambiance. Breakfast service features items such as eggs benedict and an all-you-can-eat Bread Bar® with various breads and spreads. Lunch and dinner options include authentic Italian dishes, making it a prominent dining spot for guests.

Leisure & Business

The resort indulges guests with leisure amenities, including the Meadow Spa & Pools, which offers an array of spa treatments such as massages and body treatments. Recreational facilities include a bright indoor swimming pool, an exercise room equipped with workout equipment, and two spectacular rooftop hot pools that offer serene views and relaxation options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

31 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Superior Queen Room Two Queen Beds

Max:

4 persons

31 m²

Bed options:

2 Double beds

Shower

Heating

room details

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One-Bedroom King Suite

Max:

3 persons

46 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Banff400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Hot Tub Heaven

“The fourth-floor hot tub deck was a highlight of our stay, providing a perfect spot to unwind after a day of exploring.” view full review

Cozy Fireplace

“Our one-bedroom suite featured a lovely fireplace that created a warm and inviting atmosphere for our family evenings.” view full review

Luxurious Experience

“The bathroom was beautifully designed, offering a touch of luxury that made our stay feel extra special.” view full review

Easy Access

“The hotel had excellent facilities that made it easy for all guests to enjoy the amenities without barriers.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

345 Banff Avenue, Banff, Canada, T1L1H8

Map view

345 Banff Avenue, Banff, Canada, T1L1H8

City landmarks

Museum

Whyte Museum of the Canadian Rockies

770 m

Museum

Buffalo Nations Luxton Museum

1.1 km

24km (15 miles) north of Banff

Lake Minnewanka

890 m

Museum

Banff Park Museum National Historic Site

1.3 km

Museum

Cave and Basin National Historic Site

2.6 km

107 Tunnel Mountain Drive

Banff Centre for Arts and Creativity

1.5 km

Gallery

All In The Wild Gallery

660 m

Gallery

About Canada

690 m

Buffalo St

Surprise Corner

1.1 km

Waterfall

Bow Falls

2.0 km

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

1.2 km

Garden

Cascade of Time Garden

1.1 km

405 Spray Ave

Fairmont Banff Springs

2.3 km

Public Building

Parks Administration Building

1.1 km

Park

Central Park

720 m

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

1.0 km

Vermilion Lakes Road

Vermilion Lakes

2.5 km

Bow River Trail

1.1 km

Nearby

Banff Avenue

90 m

Gallery

Canada House Art Gallery

590 m

Little Beehive

90 m

Church

St. Paul's Presbyterian Church

90 m

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

90 m

317 Banff Ave

Canadian Ski Museum West

90 m

Museum

The Historic Luxton Home Museum

90 m

Gallery

Willock & Sax Gallery

90 m

Johnson Lake Road

Johnson Lake

90 m

Bourgeau Lake

90 m

Shopping Area

Cascade Shops

90 m

National Park

Banff National Park- Visitor Center

90 m

Restaurants

Meatball Pizza and Pasta

60 m

337 Banff Ave. In the Ptarmigan Inn

Farm and Fire

100 m

333 Banff Avenue

Ticino Swiss-Italian Restaurant

130 m

415 Banff Ave

The Old Spaghetti Factory

320 m

317 Banff Ave 2nd Flr

El Toro Restaurant

270 m

429 Banff Ave. Located at Irwinn's Mountain Inn Hotel

Indian Curry House

380 m

225 Banff Avenue #202

Masala Authentic Indian Cuisine

410 m

229 Bear St.

The Fudgery

360 m

215 Banff Avenue

Reviews and Ratings

Feedback from previous guests about their experience

76%

liked the resort and would come back again

7.6/10

Very good

Rooms

7.7

Location

9.4

Service

7.9

Dining

6.0

Bobby

United States, December 2024

8.0/10

The hotel has a great location, just a short walk from the ski shuttle and with plenty of friendly staff ready to help. The rooms are clean and spacious, perfect for a comfortable stay. However, the noise from a nearby heater made it a bit tricky to relax at times, and the breakfast could use some more variety. Overall, it was a good experience, but a few improvements could make it great.

Rooms

8.0

The rooms were clean and spacious, which made for a comfortable stay, especially with the firewood place on during our winter visit.

Service

9.0

The service was excellent, and the staff really went out of their way to assist us with booking activities like skiing and dog sledding.

Location

9.0

The location was fantastic, really close to the ski shuttle pickup and conveniently located on Banff Avenue. It's close to everything we wanted to explore.

Dining

6.0

The breakfast options were okay but limited, so there’s room for improvement. I was expecting a more varied buffet experience.

Facilities

8.0

The facilities were good, with great amenities like ski storage and free parking, making our stay convenient.

Nathaniel

United Kingdom, December 2024

8.0/10

This hotel has an excellent location right in the heart of the town, making it super convenient for exploring. The rooms are spacious and come with a very comfortable bed, which is a big plus. On the downside, the service fell short in some areas, and I encountered a bit of inconvenience with the lack of liquid milk for my tea. Overall, it's a great place to stay if you want to be close to everything.

Rooms

9.0

The room was very spacious and had a really comfortable bed, much better than the one I was initially assigned to.

Service

7.0

The staff were generally helpful and friendly, but there were moments like not having liquid milk for tea that could have been better managed.

Location

10.0

The location was outstanding, right in the middle of the town with easy access to the free shuttle bus to Sunshine Mountain and Lake Louise.

Dining

7.0

I found dining to be reasonable value, which was appreciated, though it could have been a little more exciting.

Facilities

7.0

Facilities were decent, but nothing stood out as exceptional.

Hudson

United Kingdom, November 2024

8.8/10

The hotel was in a perfect location right in the heart of Banff, making it super easy to walk to everything I needed. The room was clean and beautifully decorated, giving me that cozy cabin vibe I love. The staff was really friendly and went out of their way to help us out, especially with my wife's mobility needs. However, the room could have been a bit more spacious, and the price felt a little bit high for the size.

Rooms

8.0

The room was clean and had a lovely cabin decor, which was wonderful, but it felt a bit small.

Service

9.0

The staff were incredibly friendly and accommodating, providing outstanding assistance for my wife's mobility needs.

Location

10.0

The location couldn't be better—it's right in the heart of Banff and within walking distance of everything.

Dining

Facilities

8.0

The amenities were nice, and I appreciated the proximity to various activities around the area.

Theodore

United Kingdom, November 2024

7.6/10

I recently stayed at this hotel, and I loved the location—it was right in the heart of downtown, making it easy to explore the area. The rooms were spacious and comfortable, especially the beds and the bathroom, which had a gorgeous walk-in shower. However, I was a little disappointed that there was no conditioner or body wash upon check-in. The service was decent; while some staff members were eager to assist, others seemed a bit disengaged. Overall, it’s a solid choice for the price, but don’t expect anything too upscale.

Rooms

8.0

The rooms were spacious and comfortable, with a nice pull-out sofa in the sitting area and a well-equipped kitchenette.

Service

6.0

Service was a mixed bag; while some staff were very helpful, others appeared a bit disinterested.

Location

9.0

The location is fantastic, right in the downtown area with easy access to restaurants and the shuttle bus.

Dining

7.0

Dining options were fair, with a good breakfast buffet included, but it felt a bit pricey for what was offered.

Facilities

7.0

The general facilities were good; they just lacked a few amenities that would’ve made the stay even better.

Matt

United States, October 2024

7.4/10

I had a pleasant stay at the hotel, especially enjoying the comfortable suite and great rooftop spa with views of the mountains. The location is fantastic, just a short walk from bars, restaurants, and the ski shuttle. However, I noticed some cleanliness issues in the room and felt that the service could be improved in terms of staff training. Overall, I felt that the value for money was decent, despite a couple of areas needing attention.

Rooms

6.0

The room was on the bottom floor with a nice balcony, but it wasn’t truly clean upon arrival.

Service

7.0

While some staff members were helpful with activities like skiing and dog sledding, I sensed a lack of engagement from the senior staff that could use some polishing.

Location

10.0

The location is amazing, just a two-minute walk to nearby bars and restaurants, plus right by the ski shuttle, which was super convenient.

Dining

5.0

The breakfast was not provided for my stay, which was a bummer since I heard it was good.

Facilities

9.0

The rooftop spa was simply amazing, and the hot tub and sauna offered a great way to unwind after a day of skiing.

Danny

United States, September 2024

7.0/10

The hotel is centrally located in Banff, providing easy access to shops and restaurants, which I loved. The staff was friendly and accommodating, making for a pleasant stay. However, the rooms felt a bit cramped, especially for a family of four, and I think the breakfast options could be improved.Overall, it was a decent experience, but with some room for improvement.

Rooms

6.0

The rooms were clean and had all the essentials, but they were small and a bit tight for four people, making it hard to keep luggage organized.

Service

8.0

The service was excellent—everyone was friendly and polite, and they helped with all my requests, but sometimes the service came a bit late in the afternoon.

Location

9.0

The hotel is in a great central location, right in the heart of Banff, making it easy to walk to all of the main restaurants and shops.

Dining

5.0

I found the breakfast options somewhat limited, and I expected more variety, like a buffet setup. It would have been great if breakfast was included in the stay.

Facilities

7.0

The facilities were decent, but nothing particularly stood out as luxurious or modern.

Henry

United States, September 2024

8.4/10

I had a great stay with an amazing view of the mountains from my room. The rooftop hot tub was a fantastic bonus for relaxation. The service was exceptional, and the staff went above and beyond to help us. However, the dining options were a bit frustrating since everything was a la carte when I was hoping for a buffet. Overall, it was a lovely experience with some room for improvement in dining.

Rooms

9.0

The room was clean and comfortable with a stunning view of the mountains. It had a small fridge, microwave, and all the essentials, which made my stay very convenient.

Service

10.0

The service was incredible; the staff helped book our excursions and even provided us with free bus passes. They were always willing to assist us, which made a big difference during our stay.

Location

9.0

The location is excellent, just a short distance from downtown Banff. I loved the cozy atmosphere in the lounge with the fire, making it a perfect spot to unwind after exploring.

Dining

5.0

I was hoping for a buffet breakfast, but it turned out to be all a la carte, which was a bit disappointing when I wanted to get out into nature quickly.

Facilities

9.0

The rooftop hot tub was a brilliant feature and a great way to relax at the end of a day. Everything was well-maintained and comfortable.

David

United States, August 2024

7.8/10

I had a mixed experience at the hotel. On the plus side, the location is fantastic for exploring Banff, and the staff were very friendly and helpful. However, I found the room to be smaller than expected for the price, and while the amenities were decent, I think I would look for a bigger suite next time.

Rooms

7.0

The room was small for the price, but it included a kitchenette and a large bathroom with a beautiful walk-in shower. I appreciated the living area with an electric fireplace, but next time, I might opt for a larger suite.

Service

9.0

The staff were outstanding! They went above and beyond to ensure we were comfortable and had what we needed, always smiling and helpful.

Location

10.0

The location was excellent for walking around Banff. Everything we needed was in walking distance, making it perfect for exploring with our kids.

Dining

6.0

Dining was a bit on the pricey side for what we ordered, which was a bit disappointing given the overall cost of the room.

Facilities

7.0

The facilities were decent, with a nice living area, but nothing really stood out as exceptional.

Alec

United Kingdom, August 2024

7.4/10

The hotel is in an excellent location, just minutes away from the slopes and close to downtown Banff. The rooms were very comfy and clean, which was a huge plus. However, the service could use improvement, especially when it comes to breakfast options. Overall, the place offers good value for money, but I wish they'd honor coupons as discussed before booking.

Rooms

9.0

The rooms were very comfy and clean.

Service

5.0

The staff was not very knowledgeable about basic requests, and they wouldn’t honor the coupons I had discussed before making the booking.

Location

10.0

The location is perfect, right in the town and only a two-minute walk to the free shuttle to the slopes.

Dining

6.0

The hotel restaurant had decent meals, but breakfast was not provided, which was disappointing.

Facilities

7.0

The facilities were generally good but felt a bit basic.

Owen

United Kingdom, July 2024

7.8/10

Overall, my stay at the hotel was enjoyable, with the recent moose-themed rooms providing a unique touch and stunning mountain views. However, I did notice some cleanliness issues, especially with the floors. The staff was accommodating and friendly, making my experience better, but the location, while convenient, had some street noise. The restaurant offered good food, but the dining process was a bit tedious.

Rooms

7.0

The rooms were newly built and had a quirky moose theme, which looked even better in person than in the photos. I particularly loved the balcony that offered amazing mountain views, although I found the floors weren't cleaned properly.

Service

9.0

The service was friendly, and they even arranged a refund for the balance of my stay, which I really appreciated.

Location

8.0

The location was convenient, east of the main area in Banff, making it easy to get around. It was fairly quiet for Banff, though I did hear some noise from the street and hallways.

Dining

7.0

Dining was all a la carte, which felt like a waste when I just wanted to get outside. The food was delicious, though I did wish they had ketchup available.

Facilities

8.0

The facilities were good overall; however, I didn't get much chance to enjoy them given my plans.